Refund Policy

1. Overview

We want you to be satisfied with your learning experience at Albion EDU. This Refund Policy explains the conditions under which refunds may be issued for courses, lessons, and store purchases.

2. Individual Lessons

• If you cancel a scheduled individual lesson at least 24 hours in advance, you may reschedule it at no additional cost.
• Cancellations made less than 24 hours before the lesson may not be eligible for a refund or rescheduling.
• If a lesson is cancelled by the teacher, you will be offered a free rescheduling or a full refund for that lesson.

3. Group Courses

• If you cancel your enrollment before the course begins, you are entitled to a full refund.
• If you cancel within the first week after the course starts, a partial refund may be issued, minus the cost of lessons already attended.
• Refunds are not available after the first week of a group course has passed.

4. Digital Products and Store Purchases

Due to the nature of digital content, purchases of downloadable materials, e-books, or digital courses are generally non-refundable once access has been granted, unless the product is defective or significantly not as described.

5. How to Request a Refund

To request a refund, please contact us at lc.albion@gmail.com with your order details and the reason for your request. We aim to review and respond to all refund requests within 5 business days.

6. Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your bank or payment provider.

7. Exceptions

We reserve the right to refuse a refund if we find evidence of abuse of this policy, fraud, or violation of our Terms of Service.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at lc.albion@gmail.com or +48 574 065 884.